Business
Leadership 101: Essential Skills & Leadership Tips for New Managers

Navigating the difficulties of managing a team as a new manager can be stressful. To be a good leader, you need to master a variety of abilities, from setting expectations and objectives to resolving problems and motivating others.
Table of Contents
How Do I Become A Leader?
In business, “leadership” refers to a person’s capacity to direct and inspire a group of people to work toward a shared objective. Setting a clear vision, developing a strategy to attain that vision, and motivating and directing the team to work toward that objective is all part of it.
Take a small business owner as an illustration who is managing a group of workers to reach a particular financial objective. The business owner has a clear vision for the company and develops a strategy to boost sales and save costs. Then, by establishing expectations, offering tools and assistance, and encouraging a culture of cooperation and development, they motivate and direct their team to strive toward this objective.
Strategic thinking, decision-making, problem-solving, communication, and the capacity to inspire and encourage people are just a few of the abilities needed for effective leadership in business.
It involves more than just telling people what to do; it involves assisting and encouraging them to do their best work. Business owners and executives may propel the success of their businesses and motivate their staff to realise their full potential by having great leadership abilities.
What Are Leadership styles & Which leadership style best works for you?
There are various leadership styles that can be beneficial in certain settings. Here are a few examples of excellent leaders who embody each of the following leadership styles:
Autocratic CEOs make judgements without consulting their teams and want their decisions to be blindly followed. Elon Musk and Steve Jobs are two examples of autocratic leaders.
Democratic leaders encourage their teams’ feedback and participation in decision-making. Mahatma Gandhi and Nelson Mandela are two examples of democratic leaders.
Laissez-faire leaders empower their teams with a high level of autonomy and decision-making ability. Bill Gates and Mark Zuckerberg are two examples of laissez-faire leaders.
Transformational leaders inspire and motivate their teams to reach their maximum potential. Martin Luther King Jr. and Mahatma Gandhi are two examples of transformational leaders.
Which leadership style is best for you may be determined by your personality and the exact situation you’re in. Some people prefer a more dictatorial style, while others prefer a more democratic or laissez-faire environment. It’s critical to be open to testing new approaches and discovering what works best for you and your team.
Understanding and adopting a leadership style that works best for you can be a key factor in your success as a leader. Here are a few tips to help you find the right leadership style for you:
- Reflect on your personality and values: Consider your personality, values, and strengths as a leader. This can help you identify the leadership style that aligns with who you are and what you believe in.
- Assess the needs of your team: Consider the needs and preferences of your team when choosing a leadership style. For example, if your team is highly skilled and autonomous, a more laissez-faire style may be effective. If your team is new and needs more guidance, a more autocratic or democratic style may be better.
- Experiment with different styles: Don’t be afraid to try out different leadership styles and see what works best for you and your team. Be open to feedback from your team and be willing to adjust your style as needed.
- Seek out mentorship and guidance: Look for mentors or advisors who can provide guidance and support as you develop your leadership style. This can be helpful in understanding the strengths and weaknesses of different styles and how to apply them effectively.
By following these tips, you can find a leadership style that works best for you and your team. Remember to stay open to learning and growth, and be willing to adapt your style as needed to meet the changing needs of your team.
Here are a few tips to help you succeed in your new role:
- Communicate clearly and effectively: Good communication is key to any successful team. Make sure you clearly articulate your expectations and goals to your team and encourage open and honest communication in return.
- Build trust and respect: Trust and respect are essential for building a cohesive and productive team. Show your team that you value their ideas and contributions, and be transparent and reliable in your own actions.
- Foster a culture of learning and growth: Encourage your team to continuously learn and grow by providing opportunities for professional development and supporting their career goals.
- Empower your team: Give your team the autonomy and resources they need to succeed. Trust that they have the skills and knowledge to get the job done, and provide them with the support and guidance they need to thrive.
- Be a role model: As a manager, you set the tone for your team. Lead by example and show your team what it means to be a responsible, respectful, and professional member of the team.
- Encourage collaboration: Encourage your team to work together and share ideas. Collaboration can lead to better decision-making and more creative solutions.
- Practice active listening: Listen to your team and show that you value their input and perspective. This will help you understand their needs and concerns, and build stronger relationships with your team members.
- Be open to feedback: Seek out feedback from your team and be open to learning from their insights and experiences. This will help you improve your leadership skills and grow as a manager.
Leadership Skills for Small Business Owners
There are various leadership styles that can be beneficial in certain settings. Here are a few examples of excellent leaders who embody each of the following leadership styles:
- Autocratic Leaders makes judgments without consulting their teams and want their decisions to be blindly followed. Elon Musk and Steve Jobs are two examples of autocratic leaders.
- Democratic leaders encourage their teams’ feedback and participation in decision-making. Mahatma Gandhi and Nelson Mandela are two examples of democratic leaders.
- Laissez-faire leaders empower their teams with a high level of autonomy and decision-making ability. Bill Gates and Mark Zuckerberg are two examples of laissez-faire leaders.
- Transformational leaders inspire and motivate their teams to reach their maximum potential. Martin Luther King Jr. and Mahatma Gandhi are two examples of transformational leaders.
Which leadership style is best for you may be determined by your personality and the exact situation you’re in. Some people prefer a more dictatorial style, while others prefer a more democratic or laissez-faire environment. It’s critical to be open to testing new approaches and discovering what works best for you and your team.
.
Effective Communication As A Leader
Effective communication is essential for leaders in any organization. It’s not just about delivering information or giving instructions – it’s about building trust, fostering collaboration, and inspiring motivation in your team. Here are a few tips for effective communication as a leader:
- Be clear and concise: Make sure your messages are clear and easy to understand. Avoid using jargon or technical language that your team may not be familiar with.
- Listen actively: Active listening is key to effective communication. Show your team that you value their input and perspective by giving them your full attention and acknowledging their ideas and concerns.
- Encourage open and honest communication: Encourage your team to speak up and share their thoughts and ideas. This can lead to better decision-making and more creative solutions.
- Communicate regularly: Regular communication is important to keep your team informed and up to date on important information and changes. Consider using a variety of methods, such as email, in-person meetings, and video conferencing, to reach your team.
- Foster collaboration: Encourage your team to work together and share ideas. Collaboration can lead to better decision-making and more creative solutions.
- Use positive language: Choose positive language and avoid using negative or confrontational words that can create tension or conflict.
By following these tips, you can improve your communication skills as a leader and build stronger relationships with your team. Remember to stay focused on your goals and continuously work on improving your communication skills to achieve success in your role as a leader.
Inclusive Leadership Techniques:
Inclusive leadership refers to the practice of creating a workplace culture that values and respects diversity, equity, and inclusion. This type of leadership involves actively promoting and supporting diversity within the organization and creating an environment where all team members feel valued and included.
Here are a few techniques for fostering inclusive leadership within your organization:
- Encourage diversity in hiring: Make an effort to diversify your team by actively seeking out and recruiting candidates from underrepresented groups.
- Create a welcoming and inclusive culture: Foster a culture of inclusivity by promoting open and honest communication, valuing diversity, and creating a safe and supportive environment for all team members.
- Promote leadership development for underrepresented groups: Provide opportunities for leadership development and advancement for underrepresented groups within your organization.
- Encourage open and honest dialogue: Encourage open and honest dialogue about diversity and inclusion within your organization, and be open to feedback and suggestions for improvement.
- Practice empathy and understanding: Show empathy and understanding towards team members from different backgrounds and experiences, and strive to create a culture of acceptance and respect.
By adopting inclusive leadership techniques, you can create a more diverse, equitable, and inclusive workplace culture, which can lead to increased innovation, creativity, and productivity.
Emotional intelligence in leadership
Emotional intelligence is the ability to recognize and manage your own emotions and the emotions of others, By developing your emotional intelligence as a leader, you can create a more positive and productive work environment for your team.
Remember to stay open to learning and growth, and be willing to work on improving your emotional intelligence skills to achieve success in your role as a leader.
It’s a key component of effective leadership, as it allows leaders to better understand the needs and concerns of their team and create a positive and supportive work environment.
Here are a few ways in which emotional intelligence can improve leadership:
- Improved communication: Emotional intelligence allows leaders to effectively communicate with their team and understand the emotions and needs of others. This can lead to better decision-making and more productive team dynamics.
- Increased empathy: Leaders with high emotional intelligence are able to show empathy and understanding towards their team, which can create a more positive and supportive work environment.
- Better conflict resolution: Emotional intelligence can help leaders effectively manage conflicts within the team and find solutions that are fair and respectful to all parties involved.
- Increased motivation and engagement: Leaders who are able to recognize and address the emotions of their team are better able to inspire motivation and engagement in their team.
By developing your emotional intelligence as a leader, you can create a more positive and productive work environment for your team. Remember to stay open to learning and growth, and be willing to work on improving your emotional intelligence skills to achieve success in your role as a leader.

Creative Problem Solving for Leaders
Creative problem-solving is an important skill for leaders to have in order to effectively address challenges and find solutions that are innovative and effective. Here are a few tips for fostering creative problem-solving in your leadership:
- Encourage brainstorming: Encourage your team to come up with as many ideas as possible to solve a problem, without judging or evaluating them. This can help generate a wide range of creative solutions.
- Embrace diversity of thought: Encourage your team to bring different perspectives and approaches to problem-solving. This can lead to more creative and innovative solutions.
- Seek out new information and ideas: Keep an open mind and be willing to seek out new information and ideas that can help you solve problems. This can include seeking out new technologies or approaches, or seeking guidance from experts or mentors.
- Encourage risk-taking: Encourage your team to take risks and try new approaches to problem-solving. This can lead to more creative solutions and a willingness to embrace change.
- Foster a culture of creativity: Encourage a culture of creativity and innovation within your organization. This can include providing resources and support for idea generation and encouraging team members to think outside the box.
By following these tips, you can foster creative problem-solving in your leadership and drive the success of your team. Remember to stay open to learning and growth, and be willing to embrace new approaches to problem-solving as needed.
Conclusion
As a new manager, it’s important to focus on developing your leadership skills and qualities in order to effectively guide and motivate your team. This can include effective communication, setting clear goals and expectations, fostering a culture of collaboration, and empowering your team.
It’s also important to seek out feedback and opportunities for learning and growth in order to continuously improve as a leader. By following these tips, you can become a successful and effective leader who is able to drive the success of your team and inspire them to reach their full potential.

A blog which focuses on business, Networth, Technology, Entrepreneurship, Self Improvement, Celebrities, Top Lists, Travelling, Health, and lifestyle. A source that provides you with each and every top piece of information about the world. We cover various different topics.
Business
Tackle Decision Fatigue With This CEO-Worthy AI Tool

Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.
It feels like entrepreneurs can make more than 1,000 decisions a day on everything from business to teams to strategies. If you could use some help with some of those, let SkillWee, the AI-Powered Decision-Making App, assist you.
SkillWee helps you make smarter, data-backed decisions. And right now, a lifetime subscription can be yours for just $49.99 (reg. $299.99).
Save time and avoid making mistakes with this AI-powered tool
Decision fatigue is real — especially when you’re an entrepreneur. Think of SkillWee as your very own AI-powered assistant ready to help you make data-driven decisions. It lets you test business strategies totally risk free, analyze any potential outcomes and get real-time insights before you take action.
Need some advice on whether you should hire more people? What about tips on how to secure funding? SkillWee provides AI-powered recommendations on these kinds of topics with answers based on data-driven insights.
SkillWee was built for entrepreneurs and professionals, and is designed to help you think like a CEO and strengthen your decision-making skills. It’s a great way to weigh your options before deciding things, helping you avoid expensive mistakes in the future.
Since SkillWee is powered by AI, it will adapt to your unique learning style and goals as you go. It can also offer personalized feedback, so you can learn as you go. There are game-like scenarios that even make it fun.
Aside from helping you in your day to day, SkillWee can also help you build some essential soft skills. Choose from decision-making, leadership, communication, and more to sharpen your professional skills as you use this tool.
Take advantage of this lifetime subscription to SkillWee AI-Powered Decision-Making App, now only $49.99 (reg. $299.99).
StackSocial prices subject to change.
It feels like entrepreneurs can make more than 1,000 decisions a day on everything from business to teams to strategies. If you could use some help with some of those, let SkillWee, the AI-Powered Decision-Making App, assist you.
SkillWee helps you make smarter, data-backed decisions. And right now, a lifetime subscription can be yours for just $49.99 (reg. $299.99).
Save time and avoid making mistakes with this AI-powered tool
The rest of this article is locked.
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A blog which focuses on business, Networth, Technology, Entrepreneurship, Self Improvement, Celebrities, Top Lists, Travelling, Health, and lifestyle. A source that provides you with each and every top piece of information about the world. We cover various different topics.
Business
How to Turn Bad Reviews Into Great News For Your Business

Opinions expressed by Entrepreneur contributors are their own.
No matter how robust your brand’s customer service is, you can’t avoid negative feedback — noise that can block out all the great things your business offers and does. Social media is rife with videos highlighting incidents where customers feel wronged and the torrent of negative comments that follow. Reviews on Google, Yelp, Facebook, Open Table, TripAdvisor and other platforms are filled with dissatisfied customers, and that can upend a business’s good standing.
Sometimes, there are missteps, and the reviews and feedback reflect a breakdown in service or product delivery. Other times, people are venting or trolling with no cause. You can’t take it personally, but don’t ignore what they say. Customers rely on reviews when discovering or purchasing products and services. Bad reviews can turn them away and cause a reputational crisis for your business.
Your online business reputation depends on a proactive, strategic approach for identifying, monitoring, managing and responding to negative reviews. You’ll seize opportunities to build trust, improve customer service and enhance customer relations.
Related: Your Customers Are Talking About You — Here’s How to Turn Their Feedback Into Profit
Table of Contents
Identifying customer issues
If a negative or bad comment appears on social media or one of the consumer review platforms, take a breath and figure out what’s behind the review. Put yourself in the customer’s shoes to see if the review or comment was justified. Go beyond the words and anger to determine where things went wrong. Then respond — genuinely and professionally.
Monitoring online reviews
You won’t know customer dissatisfaction exists without monitoring your online reviews. There are various tools and strategies available to do so. For example, you can use Google Alerts or ReviewTrackers to provide you with real-time alerts when new reviews are posted on platforms like Yelp, Facebook, TripAdvisor and Google.
Also, ensure your business is claimed and verified on the major platforms so you can respond to reviews and receive notifications of activities. Optimize your business profiles. You want potential customers to find accurate, useful information when they are looking up reviews about your brand. Make sure photos, location, hours and business description are up to date.
Managing online reviews
Designate a “review response” team or personnel to respond to reviews. Share these tips with the individual or team responsible for handling reviews:
- Don’t let emotions come into play when crafting responses to negative comments.
- Thank customers for their feedback and let them know your intention to do better.
- If the customer is justifiably dissatisfied, apologize and show empathy without overdoing it.
- Make things right if possible. For example, offer an opportunity to revisit your restaurant with dessert on the house. Send out a replacement product that got lost in the mail at no cost. Offer a discount on a future product.
- If all goes well, encourage the customer to modify the comment with an updated review so others can see your good-faith efforts. When you acknowledge customer dissatisfaction and do what you can to turn things around, you’ll find that these consumers will become your biggest champions and cheerleaders.
In some cases, contact reviewers offline to discuss their experience. During the conversation, ask the customers to update their reviews. If they choose not to update the comment, you can respond online that the issue was resolved.
Related: How to Better Manage Your Brand’s Reputation in the Digital Age
Go beyond the negative, highlight the positive
In dealing with bad reviews, in addition to responding and turning dissatisfied customers into advocates for your business, beefing up your online reputation with positive comments and reviews is equally critical. Positive reviews influence buying behavior and help win people over, even if there is the occasional bad comment.
When asking for a positive review, timing is everything. Encourage reviews at the point of purchase, following an event or fulfilling a service. For example, send a quick text or email saying, “Happy you had a great experience. Would you mind leaving us a quick review?” Make it easy for your customers to leave a comment with a link to the review page.
Make getting positive reviews part of your brand strategy
Train your staff to ask for reviews in their communication. For example, recently, my colleague had an issue with a product that was delivered to the wrong house. It was the delivery service and not the retailer that made the error. The delivery service would not rectify the situation; however, the retailer was happy to send a replacement product. My colleague received an email with an invoice ($0) listing the products reshipped to her home and a gentle nudge to leave a review about the service and resolution. She was more than happy to do so and spread the word.
Respond to positive reviews, too. This shows you care about your customers’ feelings and helps build trust with future reviewers. Don’t be shy about sharing great reviews as testimonials on your website and social media platforms. Other satisfied customers on social will chime in and reinforce the great experience your brand delivers, further boosting your online reputation.
Getting some negative reviews is not all bad. They help you pinpoint areas that need improvement. In addition, they help create a balanced, authentic brand profile. While you want most of your feedback to be positive, having occasional negative comments and responding to them builds trust and credibility.
No matter how robust your brand’s customer service is, you can’t avoid negative feedback — noise that can block out all the great things your business offers and does. Social media is rife with videos highlighting incidents where customers feel wronged and the torrent of negative comments that follow. Reviews on Google, Yelp, Facebook, Open Table, TripAdvisor and other platforms are filled with dissatisfied customers, and that can upend a business’s good standing.
Sometimes, there are missteps, and the reviews and feedback reflect a breakdown in service or product delivery. Other times, people are venting or trolling with no cause. You can’t take it personally, but don’t ignore what they say. Customers rely on reviews when discovering or purchasing products and services. Bad reviews can turn them away and cause a reputational crisis for your business.
Your online business reputation depends on a proactive, strategic approach for identifying, monitoring, managing and responding to negative reviews. You’ll seize opportunities to build trust, improve customer service and enhance customer relations.
The rest of this article is locked.
Join Entrepreneur+ today for access.

A blog which focuses on business, Networth, Technology, Entrepreneurship, Self Improvement, Celebrities, Top Lists, Travelling, Health, and lifestyle. A source that provides you with each and every top piece of information about the world. We cover various different topics.
Business
This $180 Chromebook Offers Flexibility and Performance for On-the-Go Entrepreneurs

Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.
Almost half of entrepreneurs rely on their laptops daily, according to data from global market research firm Ipsos. That’s not a huge shock, considering these portable computers let you get work done anywhere. As an entrepreneur, you’re used to bringing work home… and on vacation. And right now, you can get a super versatile device, an ASUS Chromebook CM30, for just $179.99 (reg. $329.99).
This Chromebook is durable, versatile, and ready for your busy schedule
Entrepreneurs have to be flexible, and the ASUS Chromebook CM30 can keep up with everything a workday throws at you. It can even go from laptop to tablet, thanks to a detachable 10.5-inch touchscreen. There’s also a garaged push-pop stylus with fast-charging technology that you can use to jot down notes, graphs, and more.
This 2-in-1 device lets you tackle anything anywhere, with a MediaTek Kompanio 520 processor that lets you do all the multitasking required of an entrepreneur. You’ll also be working on the Chrome OS, so you’ll have access to all the cloud-based apps you’re already using.
8GB of RAM and 128GB eMMC storage ensure you have sufficient space to download your favorite apps and save important files locally. Dual 5MP cameras are available on the front and rear, letting you take pictures, video chat, and more.
If you’re hard on your devices, the ASUS Chromebook will be a great fit for you. It’s made from a military-grade, durable aluminum chassis so that it can withstand heavy handling. You’ll also be able to get a full workday in and more, thanks to the 12 hours of battery life.
This particular model is an open box device, which means it was likely excess inventory from store shelves. It will be verified to be in new condition and placed in clean packaging before it arrives at your doorstep.
Bring home an ASUS Chromebook CM30 for just $179.99 (reg. $329.99).
StackSocial prices subject to change.
Almost half of entrepreneurs rely on their laptops daily, according to data from global market research firm Ipsos. That’s not a huge shock, considering these portable computers let you get work done anywhere. As an entrepreneur, you’re used to bringing work home… and on vacation. And right now, you can get a super versatile device, an ASUS Chromebook CM30, for just $179.99 (reg. $329.99).
This Chromebook is durable, versatile, and ready for your busy schedule
Entrepreneurs have to be flexible, and the ASUS Chromebook CM30 can keep up with everything a workday throws at you. It can even go from laptop to tablet, thanks to a detachable 10.5-inch touchscreen. There’s also a garaged push-pop stylus with fast-charging technology that you can use to jot down notes, graphs, and more.
The rest of this article is locked.
Join Entrepreneur+ today for access.

A blog which focuses on business, Networth, Technology, Entrepreneurship, Self Improvement, Celebrities, Top Lists, Travelling, Health, and lifestyle. A source that provides you with each and every top piece of information about the world. We cover various different topics.
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