Business

Jack Ma’s hiring tip: ‘If you think he will be your boss in five years, hire him’

Jack Ma, the founder of Chinese e-commerce behemoth Alibaba, sees serious change on the horizon. In the next 30 years, artificial intelligence will outpace human knowledge, leading to job loss, the billionaire.

“The new wave is coming. Jobs will be taken away,” Ma says. “Some people, who catch up [with] the wave, will be rich, will be more successful.”

But for those who fall behind, says Ma, the future will be “painful.”

At the heart of the fast-approaching technological new age, Ma says, is data. According to his projections for the future job market, skills associated with data and its analysis will become extremely valuable.

“The world is going to be data,” Ma says. “I think this is just the beginning of the data period.”

In a wide-ranging interview with Charlie Rose at Alibaba’s Gateway ’17 event in Detroit, Jack Ma touched on topics like Taobao’s humble beginnings, the hiring tip he gives colleagues and the struggles of an entrepreneur.

The founder and executive chairman shared how he has never stopped being a teacher, how he is planning for retirement and the opposition he faced in the early days of the internet in China.

Check the following link to get the motivational video of Jack Ma. The best thing is that according to him we don’t need to worry about our future.

https://youtu.be/V-UsGuZHAMA

Jack ma

Jack Ma always says that I will only hire those people who will be more hardworking or intelligent than me.

So the qualities he is always in the people are somehow those that are in his own self. Some of the qualities that he think we should have in our self are given below.

Believe in your dreams:

The best quality a one person can have is to try believe in what their dreams are and do as much as required hard work is required. Nothing can stop you from doing anything or to follow your dreams if you really believe in what you do.

Following is the link that will help you to get to the video of Jack MA in which he is motivating us about the importance of our dreams or how we can follow them properly to get what we desired for.

https://youtu.be/X9JExlvPwcs

Take time to train your mind:

Jacky

You should always give yourself time to understand what your mind desired for and than work for it so you can train your mind the way you want it to work for your dreams.

In life its better if your heart and mind properly understand what you are trying to do or to achieve in life. so if your mind and heart is focusing on the same aim you are dreaming off you will surely get success after giving complete hard work.

It can only happen when you give time to your mind so you can focus in your life.

Following video of Jack Ma will help you to understand the importance of time you need to focus on.

https://youtu.be/lYGGpc2mMno

FAQS

Q. What are the principles of Jack Ma?

Ans. The top and best principle of jack ma is to accept failure as a leader. If you are a leader and leading a team or company you need to accept if you failed in something but never give up, get up and try again.

Q. What are the working days and working time of Jack Ma?

Ans. The working days of Jack Ma is six days a week and more that 12 hours in a day.

Q. What is the real name and age of Jack ma ?

Ans. His real name is Ma Yun and he is 58 years in 2023.

Q. What is the net worth of Jack Ma in 2023?

Ans. The approximate net worth of Jack Ma in 2023 is 34.5 Billion USD.

Intellectual Insider

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Tackle Decision Fatigue With This CEO-Worthy AI Tool

Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

It feels like entrepreneurs can make more than 1,000 decisions a day on everything from business to teams to strategies. If you could use some help with some of those, let SkillWee, the AI-Powered Decision-Making App, assist you.

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Save time and avoid making mistakes with this AI-powered tool

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Need some advice on whether you should hire more people? What about tips on how to secure funding? SkillWee provides AI-powered recommendations on these kinds of topics with answers based on data-driven insights.

SkillWee was built for entrepreneurs and professionals, and is designed to help you think like a CEO and strengthen your decision-making skills. It’s a great way to weigh your options before deciding things, helping you avoid expensive mistakes in the future.

Since SkillWee is powered by AI, it will adapt to your unique learning style and goals as you go. It can also offer personalized feedback, so you can learn as you go. There are game-like scenarios that even make it fun.

Aside from helping you in your day to day, SkillWee can also help you build some essential soft skills. Choose from decision-making, leadership, communication, and more to sharpen your professional skills as you use this tool.

Take advantage of this lifetime subscription to SkillWee AI-Powered Decision-Making App, now only $49.99 (reg. $299.99).

StackSocial prices subject to change.

SkillWee helps you make smarter, data-backed decisions. And right now, a lifetime subscription can be yours for just $49.99 (reg. $299.99).

Save time and avoid making mistakes with this AI-powered tool

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Business

How to Turn Bad Reviews Into Great News For Your Business

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Opinions expressed by Entrepreneur contributors are their own.

No matter how robust your brand’s customer service is, you can’t avoid negative feedback — noise that can block out all the great things your business offers and does. Social media is rife with videos highlighting incidents where customers feel wronged and the torrent of negative comments that follow. Reviews on Google, Yelp, Facebook, Open Table, TripAdvisor and other platforms are filled with dissatisfied customers, and that can upend a business’s good standing.

Sometimes, there are missteps, and the reviews and feedback reflect a breakdown in service or product delivery. Other times, people are venting or trolling with no cause. You can’t take it personally, but don’t ignore what they say. Customers rely on reviews when discovering or purchasing products and services. Bad reviews can turn them away and cause a reputational crisis for your business.

Your online business reputation depends on a proactive, strategic approach for identifying, monitoring, managing and responding to negative reviews. You’ll seize opportunities to build trust, improve customer service and enhance customer relations.

Table of Contents

Identifying customer issues

If a negative or bad comment appears on social media or one of the consumer review platforms, take a breath and figure out what’s behind the review. Put yourself in the customer’s shoes to see if the review or comment was justified. Go beyond the words and anger to determine where things went wrong. Then respond — genuinely and professionally.

Monitoring online reviews

You won’t know customer dissatisfaction exists without monitoring your online reviews. There are various tools and strategies available to do so. For example, you can use Google Alerts or ReviewTrackers to provide you with real-time alerts when new reviews are posted on platforms like Yelp, Facebook, TripAdvisor and Google.

Also, ensure your business is claimed and verified on the major platforms so you can respond to reviews and receive notifications of activities. Optimize your business profiles. You want potential customers to find accurate, useful information when they are looking up reviews about your brand. Make sure photos, location, hours and business description are up to date.

Managing online reviews

Designate a “review response” team or personnel to respond to reviews. Share these tips with the individual or team responsible for handling reviews:

Don’t let emotions come into play when crafting responses to negative comments.
Thank customers for their feedback and let them know your intention to do better.
If the customer is justifiably dissatisfied, apologize and show empathy without overdoing it.
Make things right if possible. For example, offer an opportunity to revisit your restaurant with dessert on the house. Send out a replacement product that got lost in the mail at no cost. Offer a discount on a future product.
If all goes well, encourage the customer to modify the comment with an updated review so others can see your good-faith efforts. When you acknowledge customer dissatisfaction and do what you can to turn things around, you’ll find that these consumers will become your biggest champions and cheerleaders.

In some cases, contact reviewers offline to discuss their experience. During the conversation, ask the customers to update their reviews. If they choose not to update the comment, you can respond online that the issue was resolved.

Go beyond the negative, highlight the positive

In dealing with bad reviews, in addition to responding and turning dissatisfied customers into advocates for your business, beefing up your online reputation with positive comments and reviews is equally critical. Positive reviews influence buying behavior and help win people over, even if there is the occasional bad comment.

When asking for a positive review, timing is everything. Encourage reviews at the point of purchase, following an event or fulfilling a service. For example, send a quick text or email saying, “Happy you had a great experience. Would you mind leaving us a quick review?” Make it easy for your customers to leave a comment with a link to the review page.

Make getting positive reviews part of your brand strategy

Train your staff to ask for reviews in their communication. For example, recently, my colleague had an issue with a product that was delivered to the wrong house. It was the delivery service and not the retailer that made the error. The delivery service would not rectify the situation; however, the retailer was happy to send a replacement product. My colleague received an email with an invoice ($0) listing the products reshipped to her home and a gentle nudge to leave a review about the service and resolution. She was more than happy to do so and spread the word.

Respond to positive reviews, too. This shows you care about your customers’ feelings and helps build trust with future reviewers. Don’t be shy about sharing great reviews as testimonials on your website and social media platforms. Other satisfied customers on social will chime in and reinforce the great experience your brand delivers, further boosting your online reputation.

Getting some negative reviews is not all bad. They help you pinpoint areas that need improvement. In addition, they help create a balanced, authentic brand profile. While you want most of your feedback to be positive, having occasional negative comments and responding to them builds trust and credibility.

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Business

This $180 Chromebook Offers Flexibility and Performance for On-the-Go Entrepreneurs

Almost half of entrepreneurs rely on their laptops daily, according to data from global market research firm Ipsos. That’s not a huge shock, considering these portable computers let you get work done anywhere. As an entrepreneur, you’re used to bringing work home… and on vacation. And right now, you can get a super versatile device, an ASUS Chromebook CM30, for just $179.99 (reg. $329.99).

This Chromebook is durable, versatile, and ready for your busy schedule

Entrepreneurs have to be flexible, and the ASUS Chromebook CM30 can keep up with everything a workday throws at you. It can even go from laptop to tablet, thanks to a detachable 10.5-inch touchscreen. There’s also a garaged push-pop stylus with fast-charging technology that you can use to jot down notes, graphs, and more.

This 2-in-1 device lets you tackle anything anywhere, with a MediaTek Kompanio 520 processor that lets you do all the multitasking required of an entrepreneur. You’ll also be working on the Chrome OS, so you’ll have access to all the cloud-based apps you’re already using.

8GB of RAM and 128GB eMMC storage ensure you have sufficient space to download your favorite apps and save important files locally. Dual 5MP cameras are available on the front and rear, letting you take pictures, video chat, and more.

If you’re hard on your devices, the ASUS Chromebook will be a great fit for you. It’s made from a military-grade, durable aluminum chassis so that it can withstand heavy handling. You’ll also be able to get a full workday in and more, thanks to the 12 hours of battery life.

This particular model is an open box device, which means it was likely excess inventory from store shelves. It will be verified to be in new condition and placed in clean packaging before it arrives at your doorstep.

Bring home an ASUS Chromebook CM30 for just $179.99 (reg. $329.99).

StackSocial prices subject to change.