Technology
The Future of Workforce Management: AI and Machine Learning

The workforce management landscape is evolving at an unprecedented pace. With the advent of artificial intelligence (AI) and machine learning (ML), organisations can now leverage technology to improve the efficiency of their workforce management operations. And this article will explore the future of workforce management software solutions and how AI and ML will shape the industry.
Understanding AI and ML in workforce management
AI and ML are terms used to describe computer systems that can perform tasks that typically require human intelligence. AI systems can analyse data, recognise patterns, and make predictions based on that data. ML is a subset of AI that enables systems to learn and improve without being explicitly programmed.
AI and ML can automate routine tasks in workforce management, such as scheduling, payroll processing, and time tracking. These technologies can also help managers make data-driven decisions about their workforce by analysing employee performance, attendance, and other relevant metrics.
The Benefits of AI and ML in Workforce Management
Improved Efficiency
AI and ML can automate time-consuming tasks like scheduling and payroll processing. This can save managers time and reduce errors. Managers can focus on more strategic activities by automating these tasks, such as developing employee training programs or improving customer service.
Better Decision-Making
AI and ML can provide managers with valuable insights into their workforce. For example, managers can identify areas where employees need additional training or support by analysing employee performance data. This can lead to improved employee performance and increased productivity.
Increased Flexibility
AI and ML can help organisations respond quickly to changes in their workforce. For example, if an employee calls in sick, AI can automatically adjust the schedule to ensure adequate coverage. This can help organisations maintain productivity and avoid disruptions.
Improved Accuracy
AI and ML can reduce errors in workforce management. For example, by automating payroll processing, organisations can eliminate the risk of human error. This ensures that employees are paid accurately and on time, increasing job satisfaction and retention.
The Future of Workforce Management: AI and ML
Predictive Analytics
Predictive analytics is an AI application that uses historical data to predict future events. In workforce management, predictive analytics can forecast employee turnover rates, identify training needs, and predict future demand for products or services. By using this data, organisations can make more informed decisions about their workforce and avoid potential problems before they occur.
Chatbots
Chatbots are AI-powered software applications that can interact with users through natural language. Chatbots can answer employee questions about benefits, payroll, and scheduling in workforce management. This can save managers time and reduce the burden on HR departments.
Performance Management
AI and ML can monitor employee performance and provide real-time feedback. This can help employees improve their performance and increase productivity. Organisations can create a more engaged and motivated workforce by providing employees with personalised feedback.
Virtual Reality Training
Virtual reality (VR) technology can train employees in a simulated environment. This can be particularly useful for training employees on complex or dangerous tasks. By using VR technology, organisations can provide employees with hands-on training in a safe and controlled environment.
Data Privacy and Security
Data privacy and security become increasingly important as organisations collect more employee data. AI and ML can be used to ensure that employee data is protected and secure. For example, AI-powered security systems can detect and prevent cyber attacks, while ML algorithms can analyse data to identify potential security risks.
In conclusion, the future of workforce management software is exciting and full of potential. As AI and ML evolve, you can expect new applications and innovations in the industry.
By embracing these technologies and leveraging their benefits, organisations can create a more efficient, productive, and engaged workforce.
However, it is important to approach these technologies with caution and carefully consider the potential risks and challenges they may present. By doing so, you can maximise the benefits of AI and ML in workforce management while minimising the risks.
Technology
Pintarnya raises $16.7M to power jobs and financial services in Indonesia

Pintarnya, an Indonesian employment platform that goes beyond job matching by offering financial services along with full-time and side-gig opportunities, said it has raised a $16.7 million Series A round.
The funding was led by Square Peg with participation from existing investors Vertex Venture Southeast Asia & India and East Ventures.
Ghirish Pokardas, Nelly Nurmalasari, and Henry Hendrawan founded Pintarnya in 2022 to tackle two of the biggest challenges Indonesians face daily: earning enough and borrowing responsibly.
“Traditionally, mass workers in Indonesia find jobs offline through job fairs or word of mouth, with employers buried in paper applications and candidates rarely hearing back. For borrowing, their options are often limited to family/friend or predatory lenders with harsh collection practices,” Henry Hendrawan, co-founder of Pintarnya, told TechCrunch. “We digitize job matching with AI to make hiring faster and we provide workers with safer, healthier lending options — designed around what they can reasonably afford, rather than pushing them deeper into debt.”
Around 59% of Indonesia’s 150 million workforce is employed in the informal sector, highlighting the difficulties these workers encounter in accessing formal financial services because they lack verifiable income and official employment documentation.
Pintarnya tackles this challenge by partnering with asset-backed lenders to offer secured loans, using collateral such as gold, electronics, or vehicles, Hendrawan added.
Since its seed funding in 2022, the platform currently serves over 10 million job seeker users and 40,000 employers nationwide. Its revenue has increased almost fivefold year-over-year and expects to reach break-even by the end of the year, Hendrawn noted. Pintarnya primarily serves users aged 21 to 40, most of whom have a high school education or a diploma below university level. The startup aims to focus on this underserved segment, given the large population of blue-collar and informal workers in Indonesia.
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“Through the journey of building employment services, we discovered that our users needed more than just jobs — they needed access to financial services that traditional banks couldn’t provide,” said Hendrawan. “We digitize job matching with AI to make hiring faster and we provide workers with safer, healthier lending options — designed around what they can reasonably afford, rather than pushing them deeper into debt.”

While Indonesia already has job platforms like JobStreet, Kalibrr, and Glints, these primarily cater to white-collar roles, which represent only a small portion of the workforce, according to Hendrawan. Pintarnya’s platform is designed specifically for blue-collar workers, offering tailored experiences such as quick-apply options for walk-in interviews, affordable e-learning on relevant skills, in-app opportunities for supplemental income, and seamless connections to financial services like loans.
The same trend is evident in Indonesia’s fintech sector, which similarly caters to white-collar or upper-middle-class consumers. Conventional credit scoring models for loans, which rely on steady monthly income and bank account activity, often leave blue-collar workers overlooked by existing fintech providers, Hendrawan explained.
When asked about which fintech services are most in demand, Hendrawan mentioned, “Given their employment status, lending is the most in-demand financial service for Pintarnya’s users today. We are planning to ‘graduate’ them to micro-savings and investments down the road through innovative products with our partners.”
The new funding will enable Pintarnya to strengthen its platform technology and broaden its financial service offerings through strategic partnerships. With most Indonesian workers employed in blue-collar and informal sectors, the co-founders see substantial growth opportunities in the local market. Leveraging their extensive experience in managing businesses across Southeast Asia, they are also open to exploring regional expansion when the timing is right.
“Our vision is for Pintarnya to be the everyday companion that empowers Indonesians to not only make ends meet today, but also plan, grow, and upgrade their lives tomorrow … In five years, we see Pintarnya as the go-to super app for Indonesia’s workers, not just for earning income, but as a trusted partner throughout their life journey,” Hendrawan said. “We want to be the first stop when someone is looking for work, a place that helps them upgrade their skills, and a reliable guide as they make financial decisions.”
Technology
OpenAI warns against SPVs and other ‘unauthorized’ investments

In a new blog post, OpenAI warns against “unauthorized opportunities to gain exposure to OpenAI through a variety of means,” including special purpose vehicles, known as SPVs.
“We urge you to be careful if you are contacted by a firm that purports to have access to OpenAI, including through the sale of an SPV interest with exposure to OpenAI equity,” the company writes. The blog post acknowledges that “not every offer of OpenAI equity […] is problematic” but says firms may be “attempting to circumvent our transfer restrictions.”
“If so, the sale will not be recognized and carry no economic value to you,” OpenAI says.
Investors have increasingly used SPVs (which pool money for one-off investments) as a way to buy into hot AI startups, prompting other VCs to criticize them as a vehicle for “tourist chumps.”
Business Insider reports that OpenAI isn’t the only major AI company looking to crack down on SPVs, with Anthropic reportedly telling Menlo Ventures it must use its own capital, not an SPV, to invest in an upcoming round.
Technology
Meta partners with Midjourney on AI image and video models

Meta is partnering with Midjourney to license the startup’s AI image and video generation technology, Meta Chief AI Officer Alexandr Wang announced Friday in a post on Threads. Wang says Meta’s research teams will collaborate with Midjourney to bring its technology into future AI models and products.
“To ensure Meta is able to deliver the best possible products for people it will require taking an all-of-the-above approach,” Wang said. “This means world-class talent, ambitious compute roadmap, and working with the best players across the industry.”
The Midjourney partnership could help Meta develop products that compete with industry-leading AI image and video models, such as OpenAI’s Sora, Black Forest Lab’s Flux, and Google’s Veo. Last year, Meta rolled out its own AI image generation tool, Imagine, into several of its products, including Facebook, Instagram, and Messenger. Meta also has an AI video generation tool, Movie Gen, that allows users to create videos from prompts.
The licensing agreement with Midjourney marks Meta’s latest deal to get ahead in the AI race. Earlier this year, CEO Mark Zuckerberg went on a hiring spree for AI talent, offering some researchers compensation packages worth upwards of $100 million. The social media giant also invested $14 billion in Scale AI, and acquired the AI voice startup Play AI.
Meta has held talks with several other leading AI labs about other acquisitions, and Zuckerberg even spoke with Elon Musk about joining his $97 billion takeover bid of OpenAI (Meta ultimately did not join the offer, and OpenAI denied Musk’s bid).
While the terms of Meta’s deal with Midjourney remain unknown, the startup’s CEO, David Holz, said in a post on X that his company remains independent with no investors; Midjourney is one of the few leading AI model developers that has never taken on outside funding. At one point, Meta talked with Midjourney about acquiring the startup, according to Upstarts Media.
Midjourney was founded in 2022 and quickly became a leader in the AI image generation space for its realistic, unique style. By 2023, the startup was reportedly on pace to generate $200 million in revenue. The startup sells subscriptions starting at $10 per month. It offers pricier tiers, which offer more AI image generations, that cost as much as $120 per month. In June, the startup released its first AI video model, V1.
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Meta’s partnership with Midjourney comes just two months after the startup was sued by Disney and Universal, alleging that it trained AI image models on copyrighted works. Several AI model developers — including Meta — face similar allegations from copyright holders, however, recent court cases pertaining to AI training data have sided with tech companies.
Got a sensitive tip or confidential documents? We’re reporting on the inner workings of the AI industry — from the companies shaping its future to the people impacted by their decisions. Reach out to Rebecca Bellan at [email protected] and Maxwell Zeff at [email protected]. For secure communication, you can contact us via Signal at @rebeccabellan.491 and @mzeff.88.
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