Technology
Uber eyes B2B logistics push in India through state-backed open commerce network
Uber is entering India’s growing B2B logistics market by extending its partnership with the Indian government-backed nonprofit that aims to break the domination of the e-commerce duo Amazon and Walmart-backed Flipkart and widen digital commerce in the South Asian nation.
On Monday, the ride-hailing giant announced it will soon launch its B2B logistics service through the Open Network for Digital Commerce (ONDC) to help businesses on the network access on-demand logistics through Uber’s 1.4 million driver network, without disclosing a specific timeline. The service will initially enable food deliveries for businesses operating on the open network, but is aimed to be expanded to e-commerce, grocery, pharmacy, and even healthcare logistics.
With its new move, Uber will be available as a logistics service provider on ONDC, competing with the likes of Shiprocket (Temasek and PayPal-backed), Shadowfax (TPG, Qualcomm Ventures, and Eight Roads-backed), recent Indian unicorn Porter, and Tiger Global-backed Loadshare.
It will be a white-label service and will operate similarly to Uber Direct, launched in the U.S. in 2020, but will be limited to businesses available on the ONDC network, a person familiar with the plan told TechCrunch.
Uber’s foray into B2B logistics in India follows the company’s expansion in the consumer logistics space by introducing Courier XL in Delhi NCR and Mumbai earlier this month to help users deliver large goods of up to 1,653 pounds from the company’s rider app by choosing three- and four-wheeler goods carriers. The company has also been offering its regular Courier package delivery service on two-wheelers for some time.
Eyeing logistics in general makes sense for Uber as the Indian logistics market is expected to grow 49% to 13.4 trillion Indian rupees ($157 billion) in the financial year 2028 from 9 trillion Indian rupees ($105 billion) in the financial year 2023, per Motilal Oswal. The move will help Uber get another business case in India, after seeing a 41.1% year-over-year increase in its operating revenue in the country to $439 million last year. Its last year’s results also showed collections from rides growing 21.45% YoY of the total operating revenue to $94.27 million.
Nonetheless, Uber is facing growing competition in the Indian ride-hailing market from local players, including emerging ones like Rapido (WestBridge Capital and Nexus Ventures-backed) and Namma Yatri (Google, Blume Ventures, and Antler-invested). Its diversification into new domains, such as logistics, is expected to help the San Francisco-based company maintain India as an important market.
Alongside its B2B logistics play, Uber has rolled out metro ticketing on its rider app powered by ONDC, based on the memorandum of understanding that the company signed with the Indian government-backed nonprofit during CEO Dara Khosrowshahi’s visit to India in February 2024. Delhi Metro tickets are available first through the Uber app, while metro tickets in three more Indian cities will go live later this year.
Launched in 2021, ONDC debuted as India’s initiative to boost digital commerce and allow small retailers to go online and reach more customers easily. The network also expanded to the mobility sector in 2023.
ONDC was initially designed to replicate the success of the Indian government’s Unified Payments Interface, aiming to drive digital commerce adoption. However, it has struggled to gain traction, as its open-network model has yet to win over major industry players. Recent leadership churn has added to its challenges, with even its former managing director and CEO, T. Koshy, stepping down last month. Retail orders on the network also declined by nearly 34% to 4.3 million in April from a peak of 6.5 million in October.
“Uber’s initial enablement of metro ticketing and logistics unlocks new possibilities — from seamless multimodal journeys to unifying a fragmented logistics ecosystem,” said Vibhor Jain, acting CEO and COO at ONDC, in a prepared statement. “This collaboration lays the foundation for future innovations from Uber on the network, enhancing value for users, partners, and the broader mobility and services landscape.”
Technology
The Case for Custom eLearning Platforms: Why Organizations Are Making the Switch
The corporate eLearning market has exploded in recent years, growing over 800% since 2000. As the demand for eLearning continues to accelerate, more and more organizations are finding that off-the-shelf solutions cannot keep pace with their training needs. This has led many companies to make the switch to custom-built eLearning platforms tailored specifically for their requirements.
There are several key reasons driving the demand for customized eLearning tools:
Greater Flexibility and Scalability
Generic eLearning software packages often impose rigid constraints that limit their ability to adapt to an organization’s evolving needs. Meanwhile, the “one-size-fits-all” approach fails to support the personalized learning critical for employee development. Custom platforms provide flexibility to add and modify features to match ever-changing business goals. As companies scale training across global workforces, custom solutions built on cloud infrastructure can scale seamlessly to handle growing demand.
Deeper Integration Across Systems
Smooth integration with existing HR, LMS, and other business systems is critical for optimizing training workflows. However, off-the-shelf tools rarely integrate well, creating data and process siloes. Custom platforms can tightly integrate role-based learning paths with core business applications, sync user profiles, enable single sign-on, and more. This level of integration catalyzes more impactful training function.
Better Data and Analytics
Generic software severely limits access to data insights that drive improvement. Custom platforms unlock a trove of analytics on content consumption, learner progression, platform adoption, and real-time feedback. Integrated analytics dashboards and APIs allow businesses to derive deep visibility across the learner lifecycle. These insights help continuously enhance learner experience, target development gaps, and demonstrate direct training ROI.
Enhanced Learner Engagement
For modern learners accustomed to consumer-grade digital experiences, poor platform usability quickly erodes engagement. Custom designs allow companies to incorporate familiar features from popular apps and websites while optimizing for their audience. Adaptive learning approaches further personalize content to individual styles and needs. With modular component architecture, custom platforms stay on the cutting edge of new modalities like AR/ VR to captivate learners.
Brand and Culture Alignment
Off-the-shelf tools impose a generic and often disruptive experience that clashes with existing brand identity and culture. In contrast, custom platforms allow organizations to carry over familiar styling, voice, and workflow patterns. Consistency in experience preserves brand recognition while smoother onboarding leads to wider adoption across all employee groups. Over time, the platform can evolve alongside cultural changes as well.
While custom elearning tools require greater upfront investment, for enterprise training needs, the long-term benefits far outweigh the costs. The ability to mold platforms to current and future needs results in greater leverage from learning spend.
As businesses demand ever-more from their learning technology, custom solutions provide the agility needed for true scale. Rather than forcing training functions into the constraints of generic software, custom elearning development keeps the focus on nurturing talent and capabilities. For any organization looking to drive workforce transformation through learning, custom elearning represents the way forward.
Technology
Pintarnya raises $16.7M to power jobs and financial services in Indonesia
Pintarnya, an Indonesian employment platform that goes beyond job matching by offering financial services along with full-time and side-gig opportunities, said it has raised a $16.7 million Series A round.
The funding was led by Square Peg with participation from existing investors Vertex Venture Southeast Asia & India and East Ventures.
Ghirish Pokardas, Nelly Nurmalasari, and Henry Hendrawan founded Pintarnya in 2022 to tackle two of the biggest challenges Indonesians face daily: earning enough and borrowing responsibly.
“Traditionally, mass workers in Indonesia find jobs offline through job fairs or word of mouth, with employers buried in paper applications and candidates rarely hearing back. For borrowing, their options are often limited to family/friend or predatory lenders with harsh collection practices,” Henry Hendrawan, co-founder of Pintarnya, told TechCrunch. “We digitize job matching with AI to make hiring faster and we provide workers with safer, healthier lending options — designed around what they can reasonably afford, rather than pushing them deeper into debt.”
Around 59% of Indonesia’s 150 million workforce is employed in the informal sector, highlighting the difficulties these workers encounter in accessing formal financial services because they lack verifiable income and official employment documentation.
Pintarnya tackles this challenge by partnering with asset-backed lenders to offer secured loans, using collateral such as gold, electronics, or vehicles, Hendrawan added.
Since its seed funding in 2022, the platform currently serves over 10 million job seeker users and 40,000 employers nationwide. Its revenue has increased almost fivefold year-over-year and expects to reach break-even by the end of the year, Hendrawn noted. Pintarnya primarily serves users aged 21 to 40, most of whom have a high school education or a diploma below university level. The startup aims to focus on this underserved segment, given the large population of blue-collar and informal workers in Indonesia.
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“Through the journey of building employment services, we discovered that our users needed more than just jobs — they needed access to financial services that traditional banks couldn’t provide,” said Hendrawan. “We digitize job matching with AI to make hiring faster and we provide workers with safer, healthier lending options — designed around what they can reasonably afford, rather than pushing them deeper into debt.”

While Indonesia already has job platforms like JobStreet, Kalibrr, and Glints, these primarily cater to white-collar roles, which represent only a small portion of the workforce, according to Hendrawan. Pintarnya’s platform is designed specifically for blue-collar workers, offering tailored experiences such as quick-apply options for walk-in interviews, affordable e-learning on relevant skills, in-app opportunities for supplemental income, and seamless connections to financial services like loans.
The same trend is evident in Indonesia’s fintech sector, which similarly caters to white-collar or upper-middle-class consumers. Conventional credit scoring models for loans, which rely on steady monthly income and bank account activity, often leave blue-collar workers overlooked by existing fintech providers, Hendrawan explained.
When asked about which fintech services are most in demand, Hendrawan mentioned, “Given their employment status, lending is the most in-demand financial service for Pintarnya’s users today. We are planning to ‘graduate’ them to micro-savings and investments down the road through innovative products with our partners.”
The new funding will enable Pintarnya to strengthen its platform technology and broaden its financial service offerings through strategic partnerships. With most Indonesian workers employed in blue-collar and informal sectors, the co-founders see substantial growth opportunities in the local market. Leveraging their extensive experience in managing businesses across Southeast Asia, they are also open to exploring regional expansion when the timing is right.
“Our vision is for Pintarnya to be the everyday companion that empowers Indonesians to not only make ends meet today, but also plan, grow, and upgrade their lives tomorrow … In five years, we see Pintarnya as the go-to super app for Indonesia’s workers, not just for earning income, but as a trusted partner throughout their life journey,” Hendrawan said. “We want to be the first stop when someone is looking for work, a place that helps them upgrade their skills, and a reliable guide as they make financial decisions.”
Technology
OpenAI warns against SPVs and other ‘unauthorized’ investments
In a new blog post, OpenAI warns against “unauthorized opportunities to gain exposure to OpenAI through a variety of means,” including special purpose vehicles, known as SPVs.
“We urge you to be careful if you are contacted by a firm that purports to have access to OpenAI, including through the sale of an SPV interest with exposure to OpenAI equity,” the company writes. The blog post acknowledges that “not every offer of OpenAI equity […] is problematic” but says firms may be “attempting to circumvent our transfer restrictions.”
“If so, the sale will not be recognized and carry no economic value to you,” OpenAI says.
Investors have increasingly used SPVs (which pool money for one-off investments) as a way to buy into hot AI startups, prompting other VCs to criticize them as a vehicle for “tourist chumps.”
Business Insider reports that OpenAI isn’t the only major AI company looking to crack down on SPVs, with Anthropic reportedly telling Menlo Ventures it must use its own capital, not an SPV, to invest in an upcoming round.
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